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Appointment Policy

New patients, please arrive 15 minutes early to complete the necessary forms. You can also complete these forms online by clicking here.

Patients arriving more than 15 minutes late may need to be rescheduled or worked into the schedule if our calendar permits. Patients who are worked into the schedule may experience a longer-than-usual wait time. We cannot guarantee a same-day appointment if a scheduled appointment is missed. Please bring the following items to all office visits:

  • Photo ID card
  • Payment (in the form of Cash, Visa, MC, AMEX, and Discover)
  • Guardian (if 18 years or younger)

Failure to bring the above items may result in rescheduling of the appointment and may incur a cancellation fee of $35. Bring your Military ID card if you’d like to claim the military discount. Email – Questions regarding the current treatment plan may be addressed. New or ongoing medical issues that require changing of medication or treatment plan, as well as other issues not previously discussed, require an office visit.

Prescription Policy

  • Most prescriptions are written with refills.
  • Please contact your pharmacy first to determine if you have any remaining refills.
  • Follow-up evaluations are required to obtain prescription refills beyond the initial prescription and its refills.
  • Please schedule follow-up appointments early so as not to run out of your medications.
  • For patient safety, follow-up appointments are required for additional refills: every three months for prescriptions taken by mouth (orals), every six months for prescriptions applied to the skin (topicals). We apologize for any inconvenience, as no exceptions to this rule will be granted.
  • Cosmetic appointments not related to medical conditions are not considered “follow-up” appointments for medical conditions.
  • Cosmetic patients requesting prescriptions for medical conditions must be checked in as a medical patient and will be assessed a medical visit fee of $175 which cannot be applied to cosmetic treatments.
  • Isotretinoin (Accutane) requires monthly in-office follow-up appointments for refills.
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Payment Policy

  • Payment is required at the time of treatment and during the appointment.
  • Medical visits: We do not accept insurance. Payment is required at the time of each appointment. Acceptable forms of payment include: cash, Visa, MC, AMEX, and Discover.
  • Cosmetic procedures: Payment in full is expected at the time of service. Deposits are required for most treatments.
  • Quotes for cosmetic procedures are valid for 30 days. Fees are not negotiable.
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